Things that don’t make sense: Convenience fees for park by phone
Vancouver, like many cities has a pay for parking by phone arrangement as well as at private lots.
It’s all fine and dandy, I call a number, enter the amount of time I wish to park for and volia, I don’t need to go and buy a ticket and put it on my dash. It’s easy and saves me a couple minutes as well as saves the environment a bit by saving paper.
Except, they charge me 35c every time I “buy” parking via the phone. It just doesn’t make a lot of sense, sure, it’s getting charged to a credit card which has fees, but the ticket machine takes credit cards too, so both have credit card fees. Every time the paper is saved, which has to add up to a couple cents as well as less wear and tear on the machine which doesn’t have to be refilled / emptied as often. In short, it’s cheaper to process and maintain a pay by phone payment schema than a physical paper ticket printing machine one.
So, why the extra fee for pay by phone?
If some killer features were enabled on the pay by phone I can see the fee for example..
I park, hit “I’m parked here, charge me until I sign out” - that way if I don’t know how long I’ll be at a lot for, I can rest easy knowing that I won’t get one of those insanely expensive “violation tickets” for not paying enough. The same applies for meter parking, if I can get billed for the exact time used, rather than a fixed block, that’s the advantage.
As is, the only advantage is 30s or so to place a paper ticket in the dash and the tax receipt on the website rather than having to use the credit card one. If pay by phone saves the parking companies money, why charge extra for no real added benefit?




